Returns & Exchanges

At Ellie, we want you to love every piece you wear, but we understand that sometimes the fit or style isn't quite right. We offer a seamless return and exchange process within 30 days of delivery to ensure your wardrobe remains perfectly curated.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely place your items in their original packaging, ensuring all tags are still attached.

• 3.
  Drop Off

  Hand your package to the designated carrier or drop it off at any authorized shipping location nearby.

• 4.
  Receive Refund

  Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.